GENERAL TERMS AND CONDITIONS
– GENERAL INFORMATION
– CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE CONDITIONS OF SALE
– PROCESSING OF PERSONAL DATA
– OBLIGATIONS OF THE CUSTOMER
– DEFINITION OF THE ORDER
– MODE OF PURCHASE
– PAYMENT
– SHIPPING COSTS
– DELIVERY OF PRODUCTS
– WARRANTY OF CONFORMITY AND DEFECTIVE PRODUCTS
– WARRANTY 2 YEARS
– RIGHT OF WITHDRAWAL
– PROCEDURES FOR EXERCISING THE RIGHT OF WITHDRAWAL
– EXPRESS TERMINATION CLAUSE
– COMPLAINTS
– APPLICABLE LAW AND JURISDICTION
– REFERENCE
GENERAL INFORMATION
These General Terms and Conditions of Sale have as their object the purchase of Newocm products made remotely via computer network on the site NEWOCM , belonging to Newocm, based in Cormons (GO), Via Aquileia,60 Each purchase transaction will be governed by the provisions of DLgs.
185/99, DLgs. 206/05; the information directed to the conclusion of the contract will be subject to art. 12 of DLgs. 70/03 and, as regards the protection of confidentiality, will be subject to the regulations of DLgs. 196/03.
196/03.
CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
Contracts for the sale of products on the Newocm site, are considered concluded when the purchase order placed by the customer reaches Newocm and the latter accepts it. Newocm will promptly send to the customer receipt of the purchase order placed by the customer.
The customer, by sending his purchase order electronically, declares that he has read and accepted these general terms and conditions and undertakes to observe and comply with them in his dealings with Newocm
PROCESSING OF PERSONAL DATA
The Newocm pursuant to art. 13 of Legislative Decree 196/2003 informs that the personal data and tax acquired even verbally in reference to the business relationships established, provided directly by the interested parties, or otherwise acquired as part of the company’s activities, will be processed in compliance with the regulations referred to, including the obligations of confidentiality provided by them In relation to the aforementioned may be exercised the rights referred to in Article 7 Legislative Decree 196/2003. 196/2003.
OBLIGATIONS OF THE CUSTOMER
The Customer is required, before submitting his purchase order, to carefully read these general conditions of sale. The submission of the purchase order implies their full knowledge and acceptance.
Finally, the Customer is required, once the online purchase procedure is completed, to print and keep these
general conditions of contract, already viewed and accepted during the conclusion of the contract.
DEFINITION OF THE ORDER
By submitting an online order, the Customer transmits to Newocm a proposal to purchase the product and/or products placed in the shopping cart. When the Customer places an online order for the products he/she has placed in the shopping cart, he/she agrees to purchase them at the price and under the terms set forth in these General Terms and Conditions of Sale.
Newocm will notify the Customer of the acceptance and confirmation of the order. In particular, Newocm
will not accept orders:
– if the material, at the time of the order is not in stock and/or
– if the Customer cannot or does not want to pay using credit cards (Paypal), bank transfer or cash on delivery.
It is possible to place an order either through the Newocm website at the prices and conditions stated therein or at authorized dealers.
MODE OF PURCHASE
The customer purchases the product, the characteristics of which are illustrated online in the relevant descriptive and technical sheets, at the price indicated therein to which are added the delivery charges specified on the site. (Any charges for cash on delivery payment are excluded).
Before the purchase order is submitted, the unit cost of each selected product is summarized, the total cost in case of purchase of more than one product and the relevant delivery charges.
Once the purchase order has been forwarded, the customer will receive from Newocm an e-mail message confirming receipt of the purchase order and containing information on the main characteristics of the purchased goods, detailed indication of the price, delivery costs, applicable taxes and means of payment and containing a reference to the general conditions of contract and information about the existence of the right of withdrawal, the conditions and methods of its exercise displayed on the site. Following the approval of Decree Law No. 223 of July 4, 2006″ manovra bis “Art. 37 paragraphs 8 and 9, converted by Law 248 of August 4, 2006, which came into force on August 12, 2006, by which the obligation to communicate the list of customers and suppliers in case of invoice issuance is reinstated, and Decree Law 78 of
May 31, 2010 converted into Law 122 of July 30, 2010, which imposes the need to require customers to communicate VAT NUMBER and TAX CODE in the appropriate fields on the website
PAYMENT
The customer can make the payment due by choosing one of the following listed methods.
1. a) Payment by credit card.
In the event that the consumer intends to make payment by credit card, he/she may use the PayPal payment procedure, which is suitable for ensuring the confidentiality of the data provided by customers. For any information and further Legal Agreements, the Customer is referred to www.paypal.com.
1. b) Cash on delivery payment
C.O.D. payment is accepted only if made by cash; consequently, pursuant to and
the effects of Article 1197 of the Civil Code, payments made by check will not be accepted.
Payment by cash on delivery will be subject to a surcharge that will be communicated to the customer following each order placed. This surcharge is to be charged solely and exclusively to the Courier chosen and used by Newocm
1. c) Payment by bank transfer in advance
Payment by bank transfer can be made using the following details:
– IBAN: IT73S0863164550000001016250
– Header: Newocm
– BANK TER COOPERATIVE CREDIT FVG
– C/C: 00001016250
– BIC CODE: CCRTIT2TTER
To facilitate the process send us the payment receipt together with your order number via email to: clienti@newocminoxgrills.com
In the event that the payment is made by bank transfer, the purchased goods will be shipped in the manner described in the following paragraph “Delivery of Products”, to the address indicated by the customer upon receipt of the credit, then on average within two to five days after making the transfer (the timing varies depending on the Credit Institute used).
To facilitate the process can be sent the payment receipt together with your order number via email to:
clienti@newocminoxgrills.com
SHIPPING COSTS
Shipping of products is completely free of charge.
DELIVERY OF PRODUCTS
The purchased goods, together with the relevant invoice, are delivered by courier to the address specified by the Customer when ordering online. Any specific requirements must be raised with Newocm by the customer. Newocm guarantees the delivery of the good to the carrier within 7 (seven) working days from the date of receipt of the confirmation of the transaction.
In the event of non-delivery due to the absence of the recipient, at the address indicated by him in the order, the carrier will leave a notice and will try a second time; if the recipient is still absent, the goods will be returned to the sender (Newocm ).
WARRANTY OF CONFORMITY AND DEFECTIVE PRODUCTS
Products purchased on the Newocm site are subject to the regulations on the sale of consumer goods. The delivered products conform to the characteristics illustrated online in the relevant descriptive and technical sheets.
Newocm is liable to the customer for conformity defects existing at the time of delivery of the goods.
2 YEARS WARRANTY
Failures or malfunctions due to accident, abuse, misuse, modification, misuse, vandalism, improper installation or maintenance or service, or failure to perform routine and extraordinary maintenance, including but not limited to damage caused by insects inside the burner tubes, as stated in the owner’s manual, shall remain excluded from warranty coverage. Deterioration or damage due to adverse weather conditions such as hail, earthquakes or tornadoes, discoloration due to exposure to chemicals either directly or in the atmosphere.
We guarantee the strength and durability of our plates made of food-grade stainless steel for life, but we do not guarantee on any scoring, burnishing or marks made during cooking.
We assume no responsibility for any failure/damage as a result of cooking non-food substances such as plastic or metals, etc..
RIGHT OF WITHDRAWAL
In accordance with the provisions of Legislative Decree September 6, 2005 No. 206 (as amended and supplemented), the consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with Newocm., without penalty and without specifying the reason, within a period of 14 (fourteen) days from receipt of the goods. The good must return to the seller complete with all the parts originally shipped and each of the parts must be in perfect condition and not worn, scratched, broken or ruined in any way.
The right of withdrawal is recognized in the head of the consumer in relation to any good purchased by him on the site
Newocm
PROCEDURES FOR EXERCISING THE RIGHT OF WITHDRAWAL
The right of withdrawal is exercised by sending, within the above period, a written notice to the address
of Newocm by registered letter with acknowledgment of receipt.
In the case of exercising the right of withdrawal, the communication should be made to the following address:
Newocm
Via Aquileia,60
34071 Cormons (GO)
Tel: 0481 676687
Fax: 0481 676721
Contact Newocm for instructions on how to return goods. Any mode of return other than the one indicated by Newocm will be the responsibility of the customer.
Where delivery of the good has taken place, the customer must return it to Newocm within the period of 14 (fourteen) days from the date of delivery of the good. The good must be returned to Newocm complete with every accessory, instruction manuals and everything originally delivered to the customer, as well as packed in its original wrappings. A copy of the electronic receipt for the order must be attached to the returned product. The cost of returning the goods shall be borne by Newocm only in the event that the goods are returned with the courier indicated by the company and in the manner indicated by the company
If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, Newocm is obliged to refund the sums paid by the customer. In particular, Newocm will proceed
free of charge to transmit the re-credit order relating to the cost of the goods shipped within 14 (fourteen) days from the date on which it became aware of the customer’s exercise of the right of withdrawal. This will be done through the credit institution of issue of the credit card used for payment or by crediting the amount to the bank account indicated by the customer.
Newocm has the right to reject any product returned by means other than those specified above, as well as products for which the customer has not paid in full the costs of return, or has not complied with the procedures and timeframes specified for the communication of the exercise of the right of withdrawal.
EXPRESS TERMINATION CLAUSE
In the event of non-payment in full or in part of the purchase price of the goods, Newocm reserves the right to declare pursuant to and for the purposes of Article 1456 of the Civil Code terminated this contract by sending a written notice to the customer’s electronic address.
COMPLAINTS
For any complaints or clarifications, the customer should contact 0481 676687 or the email address
clienti@newocminoxgrills.com. The customer will be contacted for clarification within 3 working days of the request.
APPLICABLE LAW AND PLACE OF JURISDICTION
This contract is governed by Italian law. Exclusive jurisdiction and venue for any legal action brought by the Buyer under this warranty or any additional legal warranties shall be the Court of Gorizia.
REFERENCE
For anything not expressly provided for in this contract, the rules of current Italian law shall apply.
